How do I start a return or exchange?

We're confident you'll love the fit, comfort, and performance of our shoes, but just in case, we offer a 30-day risk-free trial for our running shoes. If you're within 30 days of purchase, visit the returns page to request a refund or size exchange. 

Our 30-Day Risk-Free Trial applies to purchases made on topoathletic.com only. Purchases made through other retailers or websites are not eligible for a return through Topo Athletic, please reach out to the original retailer for assistance. Items marked Final Sale at the time of purchase are not eligible for a return or exchange. Purchases made with special promotions may have restricted return rules, as noted at the time of the promotion.

Return Policy

• Items marked Final Sale at the time of purchase are not eligible for a return or exchange.
• Shipping costs will not be refunded.
• Return shipping is free only when using the prepaid FedEx label provided by Topo Athletic. If you're located outside of the continental US or are unable to use the label provided by Topo Athletic, you will be responsible for return shipping costs.
• Purchases made through other retailers or websites are not eligible for a return through Topo Athletic, please reach out to the original retailer for assistance.
• Purchases made with special promotions may have restricted return rules, as noted at the time of the promotion.
• If our Customer Service team determines, in its sole discretion, that our 30-Day Risk-Free Trial is being abused, they can discontinue the policy for identified customers.
• If you have any questions or issues when processing your return, please reach out to our Customer Service team at [e-mail] or [phone]. Our team is available Monday-Friday, 9:00 a.m. - 5:00 p.m. EST.